The event was successfully hold on 21 Jan 2011 (Friday) afternoon.  

During the event we had covered the general functions and features of Microsoft Dynamics CRM as well as using add-ons to enhance it functions in Email marketing and BI analysis.  Below is the agenda of the event:

1. Microsoft Dynamics CRM and Sales Force Automation
2. Create and Deliver Impactful Marketing Campaign
3. Extending CRM with Business Analytics